{"id":3,"date":"2022-01-06T15:42:09","date_gmt":"2022-01-06T15:42:09","guid":{"rendered":"https:\/\/avproperties.co.za\/wordpress\/?page_id=3"},"modified":"2025-07-09T10:46:24","modified_gmt":"2025-07-09T08:46:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/avproperties.co.za\/wordpress\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83d\udd10 Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated: June 2025<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website is owned and operated by <strong>Anderson &amp; Viwe Properties<\/strong>, trading as <strong>A&amp;V Properties<\/strong>, located in South Africa.<br>Our website address is: <a class=\"\" href=\"https:\/\/avproperties.co.za\">https:\/\/avproperties.co.za<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are registered with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PPRA<\/strong> (Property Practitioners Regulatory Authority)<\/li>\n\n\n\n<li><strong>NHBRC<\/strong> (National Home Builders Registration Council)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Personal Data We Collect and Why<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect personal data in the following ways:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact Forms &amp; Service Sign-Up<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you fill in a contact form or subscribe to our <strong>AV Plumbing &amp; HomeFix Plan<\/strong>, we collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full Name<\/li>\n\n\n\n<li>Phone Number<\/li>\n\n\n\n<li>Email Address<\/li>\n\n\n\n<li>Property Address (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We use this information strictly to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to your enquiry<\/li>\n\n\n\n<li>Provide service quotes<\/li>\n\n\n\n<li>Enroll you in our monthly plan<\/li>\n\n\n\n<li>Maintain service records and communicate with you<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We do not sell or share your personal data<\/strong> with third parties for marketing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Comments<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When visitors leave comments, we collect the data shown in the comments form, plus your IP address and browser user agent to help with spam detection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re using Gravatar, your profile picture may be displayed after comment approval.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Media<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Avoid uploading images with embedded location (EXIF) data, as visitors can extract that data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you comment, you may choose to save your name and email in cookies for convenience. These last for one year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Login pages may also create temporary cookies to check browser compatibility.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Embedded Content<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Articles may include content from other websites (e.g., YouTube videos or Google Maps). These websites may collect data about you and monitor your interaction with their content.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Google Forms &amp; External Tools<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For services like the <strong>Plumbing &amp; HomeFix Plan<\/strong>, we use <strong>Google Forms<\/strong> to collect sign-up information. Google may process data in accordance with its own Privacy Policy: <a>https:\/\/policies.google.com\/privacy<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. How Long We Retain Your Data<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact form entries: up to 12 months<\/li>\n\n\n\n<li>Customer sign-up info: for as long as you\u2019re subscribed<\/li>\n\n\n\n<li>Comments: indefinitely unless deleted by admin<\/li>\n\n\n\n<li>Account users (if any): can edit or delete their info anytime<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A copy of the personal data we hold about you<\/li>\n\n\n\n<li>That we delete your personal information (unless required for legal reasons)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Email your request to: <strong><a>info@avproperties.co.za<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Where Your Data Goes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Comment data may be processed through automated spam filters. Contact and sign-up form entries are securely stored via our site host and Google.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. POPIA Compliance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As a South African company, we comply with the <strong>Protection of Personal Information Act (POPIA)<\/strong>. Your personal information is processed lawfully, transparently, and with respect for your privacy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For privacy-related questions, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;Email:<\/strong>&nbsp;<a href=\"mailto:info@avproperties.co.za\">info@avproperties.co.za<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;Phone\/WhatsApp:<\/strong>&nbsp;<a href=\"tel:0686626541\">068 662 6541<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&nbsp;Alternate Contact:<\/strong>&nbsp;<a href=\"tel:0781762459\">078 176 2459<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd10 Privacy Policy Last Updated: June 2025 1. Who We Are This website is owned and operated by Anderson &amp; Viwe Properties, trading as A&amp;V Properties, located in South Africa.Our website address is: https:\/\/avproperties.co.za We are registered with: 2. What Personal Data We Collect and Why We may collect personal data in the following ways: &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/avproperties.co.za\/wordpress\/index.php\/privacy-policy\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Privacy Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/avproperties.co.za\/wordpress\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}